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Frequently Asked Questions

  • Updated date : 07.27.2018

Question 1: Which purchasing procedures are practiced by DMO?

  1. a) Closed procedure,
  2. b) Open procedure,
  3. c) Tender among pre-selected bidders,
  4. d) Negotiation,
  5. e) Direct order.

Closed Procedure

1) Closed procedure is the procedure where all bidders may submit their offers once and ultimately in written after being called by an announcement.

2) The bidders may also mail/post their offers provided that it reaches the tendering commissions latest by the deadline time indicated in the announcement.

3) As of the time indicated in the announcement, the commission checks the documents and the bid bonds of the bidders and selects those who are eligible to bid for the tender. The inner envelopes and the bid bonds of those who are not eligible to bid for the tender are returned to them. Such a process is also recorded in written in front of the bidders.     

Open Procedure

1) Open procedure is the procedure where bidders may submit their initial offers in written and continue with their offers verbally after being called by an announcement.

2) The bidders may also mail/post their offers provided that it reaches the tendering commissions latest by the deadline time indicated in the announcement. Should the bidder fail to be present at the commission, mailed/posted offers are deemed final and ultimate.

3) As of the time indicated in the announcement, the commission checks the documents and the bid bonds of the bidders and selects those who are eligible to bid for the tender. The inner envelopes and the bid bonds of those who are not eligible to bid for the tender are returned to them. Such a process is also recorded in written in front of the bidders.

4) After keeping a written record, those who are not eligible to bid for the tender are kindly asked out. The remaining bidders are asked to start bidding by turns after their written offers are opened and read out. The head of the commission has the mailed/posted offers (if any) read and included in the written record, as well. The offers are then written down and signed by the bidders.    

5) The bidders who might retreat from the tender are also included in the written record, and sign it. Should a bidder refrain from signing the written record, such a situation is duly noted. Those who retreat from the tender may not bid again.  

Tender among pre-selected bidders

1) The procedure where there are no announcements, and the bidder, who is asked to submit open or closed offers, directly receives an invitation letter.

2) Tender among pre-selected bidders is carried out under the below-mentioned circumstances;

  1. a) Where there is a purchase request based on the lowest price criterion among one or more economic operators who are deemed to bear certain qualifications, which are parties to our “purchase agreement for open sales”, protocols or framework agreements, and who offer different brands,
  2. b) where there is a request for an immediate tender among more than one economic operators based on the lowest price criterion upon emergence of sudden and unexpected events like natural disasters, epidemics, danger of life and property loss, or events that cannot be predicted by neither DMO nor buyers,
  3. c) where there is a purchase request for products of economic operators who are parties to our “purchase agreement for open sales”, protocols or framework agreements, which do not fall under agreed products based on the lowest price criterion.

Negotiation

1) Negotiation between bidders and those who are authorized to purchase. 

2) This procedure is carried out under the below-mentioned circumstances;

a) Where the requested supplies can be provided by only one real or corporate person,

b) where there is a necessity to purchase from only one economic operator due to the nature, brand, model, urgency or importance of the goods or service, by taking the preferences of the buyer into consideration, as well,

c) where there is a situation that might lead to discontinuation of operation and cause loss for DMO due to any technical malfunction or sudden destruction of vehicles, machinery, equipment, etc. that calls for reparation,

ç) Where there is a request from buyers because of their obligations and requirements for supplies of a certain economic operator by specifying brand, model, type, specifications, etc.      

d) where there is a necessity to urgently purchase from only one economic operator because of lack of ample time, based on the lowest price criterion upon emergence of sudden and unexpected events like natural disasters, epidemics, danger of life and property loss, or events that cannot be predicted by neither DMO nor buyers,

e) where there is a purchase request exceeding the monetary limit or the quantity regarding the direct order of products that fall under our “purchase agreement for open sales”, protocols or framework agreements,

f) where there no bidder shows up, the documents or the prices they offer are not found appropriate, or the tender is cancelled for any reason in open or closed procedure tenders, and thus the necessity for a negotiation to the benefit of DMO occurs,

g) purchases of goods and services in order to meet the demands until a tender regarding the purchases of goods and services that need to be provided urgently is finalized,

3) Contracting authorities shall be held responsible for the existence of the conditions defined by the second paragraph regarding the purchases to be made within the context of this article,  

4) In practice, the authorities in charge of making the purchase negotiate with bidders. The negotiations may be carried out in the form of a correspondence, as well. Should the tender not be finalized due to failure in finding goods that comply with the tender conditions, the authorities in charge of making the purchase may settle with just the specifications indicated in the request or with samples of the required goods. 

Direct order

1) Procurement of goods and services that do not exceed the monetary amount or the quantity lay down by the General Directorate, in accordance with the provisions of the purchase agreement for open sales, protocol and framework agreement, by directly placing order with contractors.

Question 2: How can we see the supplies that are on sale?

You can see the supplies that are on sale via Product Search Engine on our “E-Sales Portal” (https://www.dmo.gov.tr/Esatis).   

Question 3: How can we see the delivery periods of the products?

You can see the delivery periods, technical specifications, prices and visuals of the supplies that are on sale via Product Search Engine on our “E-Sales Portal” (https://www.dmo.gov.tr/Esatis).

Question 4: Who buys from DMO?

The State Supply Office procures the supplies that fall under its field of activity specified by its Main Status, for organizations that are subject to public law or that are under public supervision or that use public resources.   

Question 5: Does the institution make sales to the private sector?

No sales are made for private sector as per the Main Status of DMO.